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 Managed Services

Efficiency | Security | Expertise

Managed Services is a collaborative arrangement aimed to produce real 'Return On Investment', reducing the need for capital investments and giving greater flexibility of resources for businesses.

As organisation’s face significant challenges managing and scaling their IT and communications infrastructure but at the same time controlling costs, it becomes much more cost effective to gain access to best in class hardware, software and even niche technology experts by only paying for what they use - this can be achieved using managed services.

KNL Managed Services Proposition

As a value proposition 'Managed Services' are built on reliability, responsiveness and other quality measures, not just technical specifications, providing many benefits to your organisation, contact us to demonstrate how.

Top Factors Driving Adoption Of Managed Services

Improve Security

Peace of mind

Proactive approach to IT problems

Free internal staff for strategic work

Better uptime

Access cloud solutions

Access to current technologies

Lack of internal IT expertise

Cost saving over in-house IT

Handle remote office IT

 

What to Consider With Managed Services

MANAGED SERVICES PRIMER: UNDERSTANDING THE MODEL

What exactly is managed services and how does it fit into your business needs and priorities?

What comprises a managed services offering?

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MANAGED SERVICES CONSIDERATIONS AND DECISION FACTORS

What are the key value propositions of the managed services?

What are the reasons to consider?

What are the cautionary factors that must be evaluated?

Self-assesment: what are your organisation’s priorities and how do they map to managed services solutions?

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MANAGED SERVICES PRIMER: QUESTIONS TO ASK BEFORE BUYING

What discussions should take place with managed services providers and/or internal staff to get peace of mind, clarity and maximum return from your investment?

 

 

 

KNL Managed Services

Managed networks and infrastructure

These services include managed IP VPNs, which are widely used for secure, high-performance, and cost-effective networking. Also, managed hosting, storage and backup services falls into this category. These services eliminate the cost of owning and running a data center - KNL will provide that back-end under an SLA. Likewise, managed LAN and WAN services also help to reduce total cost of ownership.

Managed security services

This type of managed service provides a broad range of solutions from patch management to antivirus, malware and other remote security updates.

Managed communications services

This managed service merges data, voice, and video services on the same IP network. It can also include a managed contact center that combines traditional call center features with intelligent IP call routing and integrates e-mail, phone, Web, instant messaging, fax, and other human or automated forms of customer contact.

Managed wireless and mobile computing

Like managed hosting and storage, this service enables wireless capabilities without the capital expenditure and implementation.

Managed support services

This service handles traditional help desk responsibilities, including support ticketing for IT problems among employees and resolution mechanisms.

Managed IT Asset

Manage your IT assets, tracking and reporting them, identify rogue devices, identify hardware due for replacement. This aspect of Managed Sevices helps control your budget and stay legal!

 With the growing complexity of systems and the need to safeguard your business, Managed Service play a major role in reducing the burdon of legal requirements and costly specialist knowledge within your business.

For more information contact KNL.

Remote assistance? If you have internet connection we can access your device securely

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